PHTA Midwest Chapter's
Superior Service Award
Beautiful projects won't stay beautiful if they aren't professionally cared for by well-trained, certified, PHTA technicians. Our Superior Service Award was developed to recognize those PHTA member companies who strive for, and achieve, excellence in all levels of customer service. The goal of this award is to promote PHTA member companies that excel at providing exceptional customer service.
These award events are open exclusively to PHTA members from these Midwest chapters:
Midwest, North Central, Central States, Mid-South, Mid-Tennessee,
Ohio, Kentucky, Indiana, and Michigan
After purchasing an entry to our Superior Service Award Contest, we will contact you to obtain contact information for 50 of your clients, who we will survey. Through those surveys, your customers will rate your company in areas of expertise such as:
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Knowledge - (Company) had the necessary expertise to effectively service my pool or spa?
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Professional & Organized - (Company) is organized and professional. Communication - The staff at (Company) communicates with me effectively.
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Problem Resolution - The staff at (Company) addresses and resolves problems effectively.
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Installation Crew - The (Company) installation crew was organized and professional.
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Quality Of Materials - I am satisfied with the quality of materials used.
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Quality Of Workmanship - I am satisfied with the quality of the workmanship.
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Clean & Safe - (Company) leaves their work site clean and safe.
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Work Done Right - My work was done right the first time.
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Schedule - (Company) adhered to our agreed upon schedule.
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Value - I feel I am receiving a fair value for my money.
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Employees Professionalism - The employees of (Company) are professional and courteous.
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Trust - I trust (Company) to follow through on commitments.
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Overall Experience - (Company) delivers an exceptional customer experience.
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Likely To Recommend - I am likely to recommend (Company) to a friend.
After the surveys are completed and scores are tabulated, Superior Service Awards will be given to all companies who score above the average score of all entered companies, with one Best of Show acknowledgement given to the highest rated company!
Press releases as well as use of the Superior Service Award logo will also be given to each winning company. Great to use on your website, in print or through social media!
Show your clients that you've got what it takes! Enter our Superior Service contest today!
